Terms & Conditions

• Thanks for opting The Bluedoor Dubai. While dealing with The Blue Door, customer by default agrees to the following Terms & Conditions of Service. If you have any questions, concerns or disagreements about our Terms & Conditions, please contact us prior requesting services to avoid disputes at later stage. Please read all our Terms & Conditions carefully and make sure that you understand them before placing an Order.
• The Blue Door maintains the website www.thebluedoordubai.com
• United Arab of Emirates is our country of domicile" and stipulate that the governing law is the local law.
• "Visa and Master Card and AED will be accepted for payment"
• "Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website"
• "Cardholder must retain a copy of transaction records and Merchant policies and rules"
• "User is responsible for maintaining the confidentiality of his account"

Refund / Cancellation Policy

The Bluedoor purchases can be easily returned in 7 day's time from the date of purchase along with the original invoice. If the return was upon customer request then all shipping/courier charges will be carried out by the customer. Once your product(s) are received and checked by our team. Please allow one week (7 days) for your return and refund to be processed.

Refunds will be done only through the original mode of payment, i.e., if customer has paid by cash, online or credit card by Card Machine, the refunds will be done as per the same mode originally used to settle the invoice with the Company. Refund will be only done if the customer had not acquired the service, Company will not make any refunds if the customer has acquired or used the service in full or partial. All Refunds are as per Company's discretion.